Kuala Lumpur, the vibrant capital city of Malaysia, is not only known for its iconic landmarks and stunning skyscrapers, but also for its efficient and extensive public transport system. But is getting around in KL really that easy? In this article, we will delve into the various modes of public transportation available in the city, offering convenience and affordability to both residents and visitors alike.
Rapid KL – The Backbone of Public Transport
Rapid KL is the main public transportation provider in Kuala Lumpur. It operates an integrated network of buses, trains, and LRTs, making it the backbone of the city’s public transport system. The buses cover a wide range of routes throughout the city, connecting various neighborhoods and key destinations. Rapid KL’s trains and LRTs serve as efficient modes of transportation, providing quick and reliable connections to different parts of Kuala Lumpur.
Overview of the train lines and systems in Kuala Lumpur
The LRT system in Kuala Lumpur is a popular choice for commuters due to its extensive coverage and frequent service. The LRT lines stretch across the city, connecting major commercial areas, residential neighbourhoods, and transportation hubs.
The MRT lines cover both the city centre and the outskirts, offering a more comprehensive network to cater to the growing needs of the city’s population.
For travellers exploring the city centre, the Kuala Lumpur Monorail provides a unique and scenic mode of transportation. The Monorail runs on an elevated track, offering passengers panoramic views of the city as they travel. This mode of transport is particularly handy for reaching popular attractions such as Bukit Bintang and Chow Kit.
If you have a flight to catch or want to travel to the neighbouring city of Putrajaya, the Express Rail Link (ERL) is the fastest way to get there. The ERL operates two services: the KLIA Ekspres, which connects Kuala Lumpur Sentral to the Kuala Lumpur International Airport, and the KLIA Transit, which stops at several stations along the way. We have not tested this train. We can recommend a local reliable guy who does airport pickups and other excursions. Get in touch if you want his number.
Is KL Sentral worth a visit?
KL Sentral is a major transit station. A lot of different connections meet here. We read in blogs that it’s such a “great and buzzing place” and one should definitely see the station because it’s a) free and b) such an important place. We happened to be there and all I can say is that I am glad that we did not come during rush hour. It was so busy and basically a large train station over several floors and axis. I would not voluntarily get off at this station again, especially not with a toddler who loves exploring… As nice as these oversized plant pots outside the station were, we could have done without walking into a dead end 🤣
Which train to take for getting around in KL?
All trains offer frequent service and affordable fares. It is not so much about which line to choose, but rather which station is close to where you are.
From a traveller’s point of view I would say you do not need too worry about which lines go where at all. We started researching in advance and found it rather confusing! Usually a googlemaps search will tell you if there is a convenient connection from A to B via trains and which line to take.
We chose to live in an AirBnB at the outskirts of the city, just at the end of the LRT line, which made our choice obvious. On the LRT, we pay under RM4 per person for 15 stops. Children under 6 are free. All stations we used have a lift and escalators. Although we have not tested the lifts, we would say the stations are all family/lift friendly.
Even during rush hour, when trains are fuller, we have not experienced any pushing , pulling, shouting etc, people are respectful and kind. In fact people are queuing up inside the station, waiting for space on a train. We have not experienced any delays or issues with the trains, but find it often hard to find the entrance to the station when we were in new locations. Sounds strange? We walked around for 15 minutes to find access from a mall (floors 0 to 6) to a station. Only when we asked did we find out that the access point was on floor C (yep, random letter 🤣).
How to pay for your train tickets?
The easy way – cash
We have created an Instagram post about this. It requires no preparation, just bring some small change with you. Most stations do have an ATM, it took us several tries to find one which would provide us cash though.
The cheaper/ more complicated way – Touch ‘n Go Card
We saw this card mentioned and assumed it is like London’s Oyster card. It kind of is. You load some money on the card then just swipe yourself in and out at the stations. Supposedly it will even be slightly cheaper than the cash version.
The locals pronounce it more like Ta-ching-o, if you say anything else you will cause confusion . We have decided against these for a few reasons:
- Each card costs RM10 (non refundable) and then you need to load it up. They only expire after 10 years so if you stay longer or live here of course it makes sense.
- Getting the “classic” card is painful, at least that is our experience. We tried to purchase in several shops which used to stock them but alas, none available.
- Obtaining the new “enhanced Touch ‘n Go card” seems to be even harder, you will need to pre-order online due to the chip shortage worldwide.
- Finally, we assumed having the Touch ‘n Go app (for iPhone and Android) would mean we can scan without a card. We downloaded and created an account (you will need a Malaysian phone number for this!) but the UX was not covering our use case. The error message was not helpful so we tried 5 different cards and wasted half an hour of our lives only to find out that you can NOT connect a FOREIGN bank CARD. So that was that…
Monthly / weekly tickets as worry-free way of getting around KL
We could sadly not find any options for travellers to purchase a public transport pass for a week or longer. We love buying these around the world, as it means we can simply hop on wherever and don’t have any hassle or risk . It appears there are only reduced monthly tickets for Malaysian citizens, the My50 Unlimited Travel Pass. Please let me know in the comment should you have found any other deals tourists can use.
Geting around KL with a car
Self-driving/ car rental
When planning our trip, we decided not to rent a car. In all honesty, we anticipated traffic to be much worse than it actually is. Parking in city centre can be more expensive than you think, so consider carefully if a rental car is the right way to go for you. We probably would have explored outside the city more if we had a car but there is os much to see and do, this was not necessary. Be mindful that Malaysia is sone of the countries where you drive on the left, like in the UK. Further, the motorways often have a toll charge. This is somewhere between RM 0.8 to RM 2.5 but functions cashless only, so you need a rechargeable card first, such as the Touch ‘n Go one.
Taxi and Ride-Hailing Services
In addition to the extensive public transport network, Kuala Lumpur also offers traditional taxi services as well as popular ride-hailing platforms like Grab and MyCar. These services provide convenient door-to-door transportation, especially for those traveling with heavy luggage or during non-peak hours. Additionally, e-hailing services often offer competitive prices and a variety of vehicle options to cater to different needs. As in other places, ensure the Taxi has the metre on or you agreed on a price in advance. The passengers will have to carry any costs incurred to toll stations. None of the cars have child car seats, there is not even an option to request this so if you care about this you better travel with your own seat(s).
For more info on all things Grab App and our personal experiences using it, you might also want to read this article.
Private driver
Our AirBnB host recommended us a friend who is taking on airport runs and excursions to places outside the city. He doesn’t do short distance grab runs though. He speaks English and drives safely. If you would like his number / WhatsApp, get in touch and we can share it.
For us it was reassuring to know that someone waits at the airport for us. We also knew in advance that everyone plus all our luggage fits into 1 car and he knows exactly where to go. Ask your host for advice, everyone knows someone 😉
Bussing around in KL
While trains and light rail transit (LRT) systems are popular modes of transportation, buses in Kuala Lumpur also play a crucial role in connecting various neighbourhoods and key destinations. Many bus lines serve indeed as feeder lines to bring passengers to the train stations. And this is much needed, especially since many places simply would not be connected to the trains at all.
Service level of buses in KL
A major benefit of utilising buses in KL is their affordability. Compared to other modes of transportation, bus fares are relatively low, making them an excellent choice for budget-conscious travellers. The frequency of bus services ensures that you don’t have to wait long for your ride. Additionally, buses have multiple stops along their routes, making your journey more flexible. All buses we have used are equipped with ramps and designated spaces for prams or wheelchairs. Buses provide a clean and air-conditioned environment, making the heat more bearable.
Exploring Neighbourhoods
We are of the opinion, that buses offer a unique opportunity to explore the diverse neighbourhoods of Kuala Lumpur. As you ride along the different routes, you’ll be able to take in the sights and sounds of the city. You will be passing by local markets, bustling streets, and iconic landmarks. This experience allows you to immerse yourself in the local culture and get a glimpse of KL’s everyday life. And all that for just a few coins. Cars drive usually on bigger roads and the trains are either in tunnels or high up above the road. Hence both are removing you from the hustle and bustle but also make immersion near imposssible.
GOKL City Bus – The free way of getting around in central KL (CBD)
Overview over Go KL buses
No, this is not click bait. There really are free busses all around the Central Business District (CBD). These buses are government run since 2019 and can be used by locals as well as tourists . They are running Monday to Sunday, from 6am to 11pm. At busy times they come as often as every 5 minutes, further out possisbly only every 20 minutes. There are 14 different lines and until August ’23, they were named by colour.
For whichever reason, they have since all been renamed and now carry a number 01 – 14. For the time being, all busses carry the colour name additionally to the new name, so that passengers can adapt over time.
Go-KL Bus Route map overview
The user experience around these buses is more than a bit confusing. Finding the correct bus stops can be tricky and the official map of all lines is harder to hunt down than a hyper toddler.
Advice about taking the GoKL free buses
Our tip about these buses is simple to follow. Remember that they exist. When you are walking about, keep your eyes open. If you see any GO-KL signs or buses, you know where to go to catch a bus! All lines follow a circular clockwise route so you can always start somewhere, have a look, then catch the next bus at the same stop, until you return to where you started.
Getting around in KL on foot
The romantic view for those who love walking
Exploring Kuala Lumpur on foot allows you to truly immerse yourself in the vibrant energy and diverse culture of the city. As you wander through the bustling streets, you’ll encounter a fascinating mix of modern skyscrapers, historical landmarks, and vibrant markets. don’t forget to wander through the lively neighbourhoods of Bukit Bintang and Brickfields, known for their vibrant nightlife and cultural experiences. Exploring Kuala Lumpur on foot allows you to discover hidden gems, interact with friendly locals, and create unforgettable memories at your own pace.
The realistic view for those who love their life
Our favourite mode of exploration all around the world has so far definitely been walking – for the reasons mentioned just above and more. Our stay in Malaysia requires us to change our behaviour and it is the one thing we really struggle with in KL.
In no particular order here what makes it hard for us to motivate a teen, a toddler (and ourselves!) to go for any extended walks:
- The heat (yes, yes we could have known that)
- The humidity (same again, we knew we just didn’t know how it feels and how much water we would lug around)
- Bad quality of pavements – they definitely are an afterthought and not well maintained. Cables from street lights in your way, paving stone sticking out, drain covers missing altogether (don’t lose the toddler!)
- Very narrow pavements – where there is pavement, it often isn’t very wide. Not just a struggle with prams, often shops use up the space to display their goods.
- Lack of pedestrian crossings – barely any traffic lights for pedestrians. Zebra crossings seem to be only where a lot of people constantly walk (outside of big train stations).
- The very few pedestrian crossings that do exist are usually pedestrian overpasses aka footbridges. 99% do not have a lift or escalators so definitely not suitable if you travel with a pram or struggle with steps. Due to the fact that they are covered, these bridges also often become the sleeping place for homeless people.
- Google maps does not help in navigating you on foot. Seriously, we are so used to this working well in other countries, even Morocco! They guide you the long way around and more than once did the pavement google sent us on simply stop. We then had to choose between risking it and walking at the side of the road or turning back (we like our life so turned around with very upset kids).
- Malls – they are in the way. They take up a block including pavements. There usually is a way through them, but as non locals, we struggled finding where to go. On top of that add that the malls are hyper air-conditioned sos if you use them to cross over you will feel extra hot the other side
- Cars – they just hate pedestrians and feel they own the road. Don’t risk anything.
- Motorcycles/ scooters – red lights seem to be non existent to them be aware if you are crossing a road with a green light for pedestrians. While cars stop, not all traffic participants will!
The pragmatic view: walk where you can do so (safely)
Not all hope is lost, you can enjoy a nice stroll, even in KL. Some days are less hot than others or clouds might help you. On all other days, you should go early in the morning (before 10) or in the late afternoon as sit will be less hot then. There are a few areas we found to be well maintained, either fully or partially pedestrianised and even covered to shield you from both sun and/ or rain.
Related to public transport
Connections between two public transport stations which you have to master on foot tend to be well better maintained, signposted and generally safe.
Pavements around stations or linking neighbourhoods with malls might be covered, especially once you get out of the actual centre.
Parks
Lets not forget the obvious: parks (love them!). Taking a leisurely walk through the tranquil Lake Gardens, home to the beautiful Perdana Botanical Garden and the National Museum can easily fill your schedule. You will feel like walking through the tropical rainforest and meet a wide variety of local wildlife.
You should also explore KLCC Park or one of the lesser known parks in the neighbourhoods. Children’s playgrounds which are combined with splash parks are our favourites.
Malls
Under any other circumstances we would not enter a mall, unless maybe for a visit to the cinema or a particular shopping need. In case you have not guessed it by now, we really are not window shoppers. Locals seem to love strolling around in malls and if you really struggle with the heat and want to get your daily step count higher than “door to grab” than this might be an option. Every mall has some sort of indoor playground, too, which is good if the kids have too much energy. We will write an article about the different types of malls and indoor playgrounds soon, subscribe to not miss out.
Exploring pedestrianised shopping areas
Stroll along the iconic Petaling Street in Chinatown, where you can haggle for souvenirs and sample delicious street food. You can read our post on tips for a visit with pictures on our instagram. Petaling Street is covered so you can go in any weather.
The same is true for the close-by Kasturi Walk, next to Central Market. It probably exists so tourists and shoppers can see more of local artists and small business owners as well as finding their way into Central Market. It really is not a place to go if you want to walk.
KLCC – Bukit Bintang Walkway
The KLCC- Bukit Bintang Walkway was opened in 2012 by the Prime Minister of Malaysia as a safe, comfortable and convenient alternative to the busy city roads for pedestrians. The bests way to get from
- Open daily 6am to 11pm
- The use is free and no booking of tickets is needed.
- Fully accessible via lifts and escalators
- Stroller friendly throughout
- Security guards are present to keep pickpockets and other antisocial behaviour at bay
- Fully air-conditioned, but not so cold that you struggle even more with the heat when you leave
- Large windows at the sides allow adults and kids to see what is happening outside.
- Walking from one end to the other takes about 20 minutes. It is the fastest and most convenient way to get from KLCC to Bukit Bintang (Pavilion Mall)
- As with many other things the entrances are hard to find if you are new to the area. See the map below to find the access points
Planning ahead makes exploring KL less stressful – that is kind of a given anywhere so here our checklist before you are heading out:
- Download a map of the city onto your phone for offline use
- Install the Grab App and set it up, see also our article on Grab here
- Install the Moovit App on your phone, it will help you to navigate public transport
- Since you can’t drink or eat on any trains, buses or cars make sure the little snack monsters are well fed
- Toilets can be hard to find on stations. It is best to go to a WC before heading off.
- Always carry small change for the ticket machines, unless you have Touch’n’Go cards
- Have the maps of GoKl and KLCC walkway handy to find where you need to go. You can bookmark this page or of course download the images.
- If you went to KL and find that we forgot something on this page, please let us know in the comment section below, so we can add it.
Conclusion
For families visiting Kuala Lumpur, the public transport system is a great option to get from A to B – if both places are close to a station. Trains, buses, and LRTs are reliable, clean, and air-conditioned, making them suitable for families with children. The tunnels in the centre can be boring for children so do bring a book or activities to keep the little ones entertained.
The driverless LRT trains can be a fun experience for the kids and riding to the end of the line will show you the beautiful surroundings – maybe the little one holds a nap, you enjoy sitting down and watching the city go by? You can see a timelapse video we took from Gombak station towards KLCC here on youtube.
For families, taking advantage of the Go KL free buses in the CBD is highly recommended. These buses operate daily and provide a convenient and cost-free way of getting around in KL city centre. This is especially true, since the GoKL buses stop at all major tourist attractions as well as most malls.
The covered KLCC-Bukit Bintang Walkway, is an excellent option for getting directly from KLCC to Pavilion, providing a safe, comfortable and air-conditioned route.
We recommend Grab for the places a bit further out or harder to reach. If your family has more than 3 people who have to pay for public transport, Grab is very likely always cheaper than relying on rapidKL’s network.
Bookmark this page to have all the info on hand for your trip to KL. All that is then left to do is to plan your trip, hop on board, and discover the wonders of Kuala Lumpur with your family!
Share your thoughts and feedback with us, we would love to hear from you!